Services
Sometimes you have questions, want advice or need extra support in setting up or using the mConsole EHR or a module, for a short or longer period of time. In all cases, our consultants and business process analysts at your service. They know healthcare well and know the capabilities of our software and how to get the most out of mConsole EHR . Our consulting team is available for:
Analysis and advice.
Supporting the setup of mConsole.
Support integration of other heathcare systems.
Functional management support.
We would like to hear your questions so that we can serve you well and give you an appropriate proposal for our commitment.
Consultancy
Implementation of a completely new EHR or a specific mConsole module requires a project-based approach with proper project planning and supervision. Together with you and your colleagues, we make an inventory of the desired work process and requirements, after which we jointly arrive at a plan of approach and project planning.
Our implementations always have a technical side and a setup side. The design side always has a change management dimension. It also involves adapting work processes and ensuring that everyone can work properly with the new software. With our project-based approach, we keep a grip on it all. We are happy to inform you further about this during a personal meeting.
Implementation
The mConsole EHR is so simple that any employee can actually start using it right away. Nevertheless, it is wise to follow a course to gain full insight into all the possibilities and functionalities.
We work according to the 'train-the-trainer' principle. We train key users of your organisation, who will then instruct the healthcare professionals of your organisation. This has the advantage that every employee works more finely with the mConsole EHR and productivity goes up.
We have extensive course offerings available for the operation and management of the entire mConsole EHR, as well as each module individually. Shall we jointly discuss course options for your organisation ?
Courses
On-call service
24/7
Healthcare does not stick to office hours, we understand that better than anyone.
Some business processes are so crucial that you cannot afford any disruption or downtime. If it does happen unexpectedly,
you will want our help. With our 24/7 reachability service subscription, we are always there for you, even during holidays. A very safe feeling.
PRODUCTION DISRUPTING INCIDENTS QUICKLY RESOLVED.
AVAILABLE 24/7, INCLUDING HOLIDAYS.
MedMij service provider
healthcare provider (DVZA)
We are a certified DVZA supplier and connected to the MedMij network, through which we securely exchange health data from the mConsole EHR online with personal health environments (PHE's). Thus, we not only provide a EHR but also the full access to the PHE's. It's convenient for you, so you have more time for what really matters: attention to care.